DLA International Forwarder

About


Our goal is to provide a high quality, fully functional shipping service that enables growth of our customers regardless of their size.

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Company policy

Long-lasting partnership.

Our mission is customer loyalty by interpreting the transport needs with a broader vision. We analyse every phase of the supply chain and provide solutions that are difficult to replicate for our competitors.


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Core business

Road, Intermodal, Maritime.

We are specialized in handling part-load shipments to national and international routes via road, seaways and multimodal services. We transport heavy goods including machineries, equipments, production lines in a complete safe and secured manner. We offer ad-hoc solutions based on the business requirements and complexity.


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Organizational structure

Effective and timely communication.

Our entire organization structure is co aligned to our core business policy, "Customer Loyalty". Our sales, operations, accounts and warehousing departments are trained and assigned with standard procedures and activities to benefit our customers with on time and effective communication.


Our priorities

Customised services

Our focus consist into analyzing our customers' needs carefully and provide them with ad-hoc suitable services based on their operational and production needs.

Transit time

The shipments are scheduled based on fixed and regular departures with specified transit time, generating high service levels.

Information systems

The Collaboration Platform (CP) is a system portal that we provide to our clients to view, manage shipments and corresponding documentations.

Customer service

Our customers are updated with the real time information by our support team from the data collected at all milestones and continuously transmitted through various internal automations.

Our team

Unity and shared goals

Our know-how is the result of our team building policy and a constant training and continuous improvement, thereby specializing the respective competence at all departments. Every member of the team has got a long working history in DLA, this is a result of investing on our resources to make them valuable and there by attaining a long lasting working relationship.

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